Please see below some useful messages that we hope you find supportive and helpful:

1.  National Lockdown (‘Stay home, protect the NHS, save lives’ image, attached)

Coronavirus is serious – it can make you ill for a long time and we’re not out of the woods yet! We all need to do our bit and follow the national coronavirus restrictions even if you’ve had the vaccine because this is just one element of what you need to do to protect yourself and others, you must  stay at home, follow hands, face, space and keep your home well ventilated.


2.  COVID-19 Testing (use COVID-19 Community Testing image attached)

Get a test and stop the spread of the virus. Tests are available for people with and without symptoms but you must book a test in advance. One in three people who have COVID-19 do not experience symptoms. The testing sites – at Splash in Stockton, Thornaby Pavilion and Billingham Forum are open seven days a week. If you DO NOT have COVID-19 symptoms you can book a test at – (this isn’t suitable if you have been identified as a close contact of someone with COVID-19). Remember, if you DO have any of the COVID-19 symptoms – a high temperature, new continuous cough and change or loss of your sense of taste of smell you will need to book a test via or by calling 119 instead.


3.  Symptoms and Self-isolation (Symptoms graphic attached)

If you have any COVID-19 symptoms you MUST self-isolate and book a test. Everyone in the household also needs to stay at home and not leave the house, even for shopping or exercise. Don’t forget the symptoms you need to look out for (insert graphic attached).

4.  COVID-19 Vaccine (COVID-19 vaccination – image)

The NHS are continuing to roll out the COVID-19 vaccine and will invite you for your vaccine, it is safe and has been thoroughly tested. Check out the COVID-19 Vaccine Fact Sheet and FAQs.


5.  COVID-19 Vaccine – Scam Awareness (Beware of scammers, image attached)

Beware of scammers, the COVID-19 vaccine is free and you should never be asked for a payment or our bank details.


6.  Support for Residents

Community Support Hub (image attached):

If you are told to shield or self-isolate you must stay in your home and not have visitors. You can get help from the ‘COVID Community Support Team’, led by Catalyst if you are vulnerable . Call 01642 733906 between 9am and 12 noon, Monday-Friday, or email

Self-isolation payments (self-isolation support payment image attached):

You could be eligible for a £500 payment if you’re on a low income and cannot work because you’ve been told to self-isolate. Applications are open up to 14 days after your self-isolation has ended. For more information, visit


7.  Support for Businesses (Business Support Grants, image attached)

There is a range of support available for businesses including a new Discretionary Business Grant Scheme, for more information, visit